Accelerate Business Performance

Most organizations we work with have a significant backlog of IT and business systems problems they want to solve and projects they want to implement to improve their business, but either:

  • They’re trapped in a cycle of day-to-day tactical challenges and short-term goals.
  • Are too busy to build a business case, identify the issues, evaluate solutions, determine the costs, and benefits to justify funding it.
  • Have no systematic process to determine its priority relative to all the other projects in the backlog.
  • No one is available with the skills and experience to manage a project of that scope.
  • Some existing projects are in trouble but lack the seasoned leadership to get them back on track.

Is your company facing any or all of these problems? McCarthy Consulting Solutions (MCS) can help you navigate these challenges. Our services accelerate business performance by improving project management, service delivery, customer experience, and operational effectiveness with practical, timely, and cost-effective solutions.

Our Objective:

We are committed to helping our clients solve problems and take advantage of opportunities through customer success and business systems-related projects.

Our Promise:

We earn our client’s trust and confidence with commitment and experience that delivers results – this time and every time.

Our Approach:

We become an integrated part of our client’s team.  We work collaboratively and tirelessly across all disciplines (finance, operations, product management, engineering, sales, marketing) to achieve project objectives.

At MCS, we bring a personalized, holistic, and results-oriented approach to every engagement:

  • Leadership: MCS can act as an independent advisor to the client’s leadership team as well as assume interim leadership roles focused on Customer Success, IT systems projects, planning, and implementation.
  • Experience:  Our team has a wealth of experience working with companies of all sizes and across multiple industries. We bring this experience to every engagement.  We get it right the first time.
  • Commitment: We put the needs of our clients first and work tirelessly to satisfy their needs. 
  • Results: We are focused on delivering measurable results for our clients.  Our aim is to deliver results that exceed your expectations. 

Managing Director and Senior Consultant

Greg McCarthy founded MCS to help businesses successfully plan and execute Customer Success, IT and business systems initiatives from conception to implementation. Provides expert advisory and consulting services that accelerate business performance by improving project management, customer success, and operational effectiveness with practical, timely, and cost-effective solutions. Creates and obtains executive buy-in on an IT roadmap that fixes broken systems and implements new systems. Hires, coaches, and mentors team members at all levels from VPs to junior staff. Proven track record in a variety of leadership roles – from heading customer success organizations and managing programs/projects, to client engagement and IT service management. His experience spans startups, mid-market, and Fortune 500 companies in multiple industries.

 

Education and Professional Development

  • Master of Science (MS) in Information Systems Management, Naval Postgraduate School, Monterey, CA
  • Bachelor of Science in Business Administration (Finance), University of Central Florida, Orlando, FL
  • PMI Accredited Advanced Project Management, Stanford University, Stanford, CA
  • CSM Certified ScrumMaster, Scrum Alliance
  • Proact BOST (Business, Operations, Systems & Technology), Architecture Certification